Training is still the top strategy to help employees perform at their best. Discover how to be an efficient and poised trainer for your organization with this thoroughly revised, user-friendly book.

Successful organizations depend on expert training to keep them viable, but leaders aren't always equipped to step into the role of trainer when asked. As a professional trainer and consultant who formerly served as president of the San Diego Chapter of the American Society for Training and Development, author Tom Goad offers a concise, step-by-step guide to quickly help you become a confident, effective trainer.

You'll learn to tackle challenges of diversity, a multigenerational workforce, and the many options made possible by technology and e-learning through the most up-to-the minute training techniques. The First-Time Trainer does this by teaching you how to:

• select media and delivery methods,
• prepare and give effective presentations,
• communicate with learners and get them involved,
• ask the right kind of questions,
• cope with behavior problems,
• give and receive feedback,
• put objectives to the test, and much more.

Filled with real-world examples and dozens of field-tested tools, The First-Time Trainer gets first-time facilitators training like pros in no time.

Author: Tom W. Goad
Binding Type: Paperback
Publisher: Amacom
Published: 03/17/2010
Pages: 224
Weight: 0.75lbs
Size: 8.90h x 6.00w x 0.70d
ISBN: 9780814415597
2nd Edition
Audience: Young Adult


Award: 2011 San Diego Book Awards Winner - Business


Review Citation(s):
Reference and Research Bk News 11/01/2010 pg. 135

About the Author
TOM W. GOAD has thirty-five years of experience as a trainer and human resources development expert. He is widely published in the HR field, and is the author of the first edition of The First-Time Trainer (978-0-8144-7942-1).