The Process of Highly Effective Coaching, 2^nd ed, offers a unique blend of theory and practical methods for conducting effective coaching conversations.

Robert F. Hicks, PhD, is a clinical professor of organizational behavior at the University of Texas at Dallas. He is the founding director of the Organizational Behavior, Coaching, and Consulting program at the Naveen Jindal School of Management. Dr Hicks is a licensed psychologist with a clinical and organizational psychology background. He holds an appointment as a faculty associate in the Department of Psychiatry at UT Southwestern Medical Center and is the executive coach for clinical chairs.